Welcome to the WJU ITS Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.Students: Your new Academus/Webadvisor password was sent in an email on January 25th, 2019
Staff/Admin/Faculty: Your Academus/Webadvisor username and password are the same as your desktop logins as of January 25th, 2019.
PASSWORD RESETS DO NOT WORK ON THE WHAT'S MY PASSWORD PAGE IN WEBADVISOR !!
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We provide archives and history of all your current and past support requests complete with responses. Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login. Check Ticket Status
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