Welcome to the WJU ITS Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Staff/Admin/Faculty: Your Academus/Webadvisor username and password are the same as your desktop logins as of January 25th, 2019.
STUDENTS: Erezlife (housing) username and password is now the same as your Academus login!
Have you enrolled in the new Self Service Password Reset?
Login at https://password.wju.edu.
PASSWORD RESETS DO NOT WORK ON THE WHAT'S MY PASSWORD PAGE IN WEBADVISOR !!
PLEASE SEE THE FAQ SECTION BELOW FOR XFINITY AND INTERNET ACCESS FOR ROOMS
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.