Welcome to the WJU ITS Support Center


In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Staff/Admin/Faculty: Your Academus/Webadvisor username and password are the same as your desktop logins as of January 25th, 2019.

STUDENTS: Erezlife (housing) username and password is now the same as your Academus login!




Have you enrolled in the new Self Service Password Reset?


Login at https://password.wju.edu.







PASSWORD RESETS DO NOT WORK ON THE WHAT'S MY PASSWORD PAGE IN WEBADVISOR !!



PLEASE SEE THE FAQ SECTION BELOW FOR XFINITY AND INTERNET ACCESS FOR ROOMS

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We provide archives and history of all your current and past support requests complete with responses.
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