Welcome to the WJU ITS Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Students: Your new Academus/Webadvisor password was sent in an email on January 25th, 2019
Staff/Admin/Faculty: Your Academus/Webadvisor username and password are the same as your desktop logins as of January 25th, 2019.
PASSWORD RESETS DO NOT WORK ON THE WHAT'S MY PASSWORD PAGE IN WEBADVISOR !!
PLEASE SEE THE FAQ SECTION FOR XFINITY AND INTERNET ACCESS FOR ROOMS